P: ¿Es usted una fábrica o empresa comercial?

A: We are a professional manufacturer on research and development, design, production, sales. We have multiple production bases and multiple production lines in China.

P: ¿pueden aceptar OEM/ODM?

A: Yes.Please offers your designed logo or idea. We have help many customers to make their exclusive gift according to their own design。

P: ¿podríamos obtener una muestra para probar la calidad primero?

A: Yes, please contact us to get one sample to test the quality first. When you place a direct order, the cost of sample will be return.

P: ¿Cuál es el tiempo de entrega para pedidos al por mayor?

A: Normally within 25-30 days after order is confirmed.

P: ¿Cómo enviar productos?

A: Usually deliver by courier, like DHL, UPS, FedEx; also bulk cargo by air & sea.

P: ¿Cuáles son las condiciones de pago?

A: In case of the new customer, we can accept TT only.

 P: ¿Se proporciona servicio postventa?

A: All our products provide supporting after-sales service support. Software products provide remote technical support.