Q: Are you a factory or trade company?
A: We are a professional manufacturer on research and development, design, production, sales. We have multiple production bases and multiple production lines in China.
Q: Can you accept OEM/ODM?
A: Yes.Please offers your designed logo or idea. We have help many customers to make their exclusive gift according to their own design。
Q: Could we get sample to test quality first?
A: Yes, please contact us to get one sample to test the quality first. When you place a direct order, the cost of sample will be return.
Q: What’s the delivery time for bulk order?
A: Normally within 25-30 days after order is confirmed.
Q: How to send goods?
A: Usually deliver by courier, like DHL, UPS, FedEx; also bulk cargo by air & sea.
Q:What’s the payment terms?
A: In case of the new customer, we can accept TT only.
Q: Is after-sales service provided?
A: All our products provide supporting after-sales service support. Software products provide remote technical support.